5 Lessons “The Website is Down” Teaches Every IT Professional

Once upon a time, before I was a manager in GoDaddy’s (now sadly defunct) Advanced Hosting Support department, I was a Lead and then a Supervisor for the entirety of its third shift — the graveyard/overnight shift. It was a pretty great job. Third shift was significantly less formal than any other, and it was populated with workers who had either just joined the department or those who for whatever reason refused to face a typical daytime shift (the extra couple of bucks an hour in shift differential no doubt served as a motivator in many cases)!

Like most, I too had started my career in AHS on graveyards, but had bounced around the department while climbing the ranks. Once my chance at leadership came, I ended up back on third and it was like coming home. I could tell all sorts of stories about my time on third shift (and some of those stories are already on this very blog). Despite the stereotype of overnight shifts being the social rejects, a huge portion of my philosophy about customer service comes from my time with those fine folk.

But the point to this post is not about that. Instead, it’s to share with you a video.

More rambling below the jump.

I find myself . . . humbled.

Much of this will not be news to many of you (since we did not exactly hide what was going on when it happened), but last week our youngest, Georgia, got sick.

Quite sick.

We were on our way back from Kendra’s Birthday Extravaganza in Barcelona, Spain, when we got a call from my mom and dad, who had been babysitting the kids. She wanted us to know that little Jordi was running a fever. It wasn’t too bad, but she felt we should know. “No big deal,” we said . . . we were on hour 31 or so of a 39 hour trip home, and so our give-a-fuck about anything was pretty low. “Just keep an eye on her and if it gets BAD let us know.”

More rambling below the jump.

Flip a coin, what shall we talk about?

Last night Kendra and I kicked off her Amazing Birthday Adventure (she will be turning *ahem* years old next week, and we’re going on a trip to celebrate . . . in fact I’m writing this post from the airport. Look! The future!) with a concert.

My longest-standing favourite band ever ever is Roger Clyne and the Peacemakers (previously known as The Refreshments of “Banditos” fame). They’re a band local to Arizona and despite getting brief national/international fame, they’ve stayed true to their Southwestern roots. I’ve seen them in concert more times than I could possibly count.

More rambling below the jump.

Meet Bessie. Two.

I have a new special someone in my life. She’s wonderful. Amazing. She’s just absolutely gorgeous.

I think I love her.

Deeply, though of course cautiously.

(I have been burned before, after all!)

But there is a passion here. A passion that only a photographer can feel for his ridiculously expensive new camera . . . that happened to arrive just in time for a trip to one of his favourite cities, no less.

Internet, I’d like you to meet Bessie II, or B2 for short.

More rambling below the jump.

Household Horrors

This post is a bit long, and may sound a bit down, but I promise we’re all doing great. This is all a bit of a PITA, but it is no worse than many of the things that we faced while on Wanderlust and I can still say categorically that was the best months of my life. 🙂

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Remember that time I told you that Kendra and I had bought a new house, and everyone was so happy for us?

Yeah.

Me too.

Those were good days, back before things had all gone so sideways so incredibly fast.

What has gone wrong, you ask? Well pull up a chair and I will tell you!

More rambling below the jump.

Reasons

It’s one of the more “hippy” things that I buy in to, but I have a pretty strong belief that everything happens for a reason.

I hold on to it for dear life sometimes . . . because it’s the only life raft I have.

When absolutely everything that can go wrong is going wrong, it’s not because God or the Fates or whoever is toying with you, it’s because you need to not be right there despite everything you might think . . . you need to be right HERE.

More rambling below the jump.

Agincourt600 – The Trip!

Back in September I subjected regaled you all with a short history lesson about the Battle of Agincourt and why I thought it was awesome (hint for those who didn’t read it don’t remember: A) because it was historically important [duh], B) because I studied it in grad school, and C) because I was going to the battle site for it’s 600th anniversary!).

Well it’s now been a couple of months since that 600th anniversary trip and I have finally taken the time to process and upload the photos from that trip, so I thought I would tell you all about it . . .

More rambling below the jump.